➤ Home | Enhance daily business tasks with GenieHub

GenAI reinvents the way companies generate content, make decisions, and interact with customers. fme’s GenieHub empowers businesses by simplifying the use of GenAI in a straightforward, intuitive platform that all users can use confidently and safely.

GenieHub is designed to support day-to-day business tasks like answering customer emails or drafting documents through GenAI. With predefined task assistants guiding users in creating effective prompts, GenieHub makes advanced AI accessible to all employees without the need for extensive AI knowledge. By allowing the embedding of corporate content, GenieHub generates highly customized and relevant results for the following and many more tasks:

Customer Support
- Answer support tickets
- Generate technical guidelines
- Create functional descriptions
- Provide support assistance
- Find spare parts

Marketing & Sales
- Write blog posts
- Create social campaigns
- Produce adverts
- Build sales pitches
- Draft business letters

Human Resources
- Create onboarding documents
- Generate job descriptions
- Prepare employee follow-ups
- Draft job invitation letters
- Structure feedback meetings

… and many more use cases are supported by GenieHub. Let your creativity run free!

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Want to unlock the full potential of GenAI in your company? Discover the critical success factors to transform everyday business tasks in our whitepaper “How to transform day-to-day business tasks with GenAI: A practical guide“.

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Thumbnail | Whitepaper | How to transform day-to-day business tasks with GenAI - A practical guide

How does GenieHub work?

At the core of GenieHub is a centrally-managed collection of tailored GenAI applications which we call Genies. A Genie includes predefined, function-specific task assistants (prompt templates), a GenAI model (e. g. a Large Language Model (LLM) like GPT-4), and embedded corporate content or data.

The GenieHub client has an intuitive user interface for completing function-specific tasks via a guiding task assistant. Each task assistant includes predefined qualifying questions that are automatically translated into effective prompts and can be reused by any user. Administrators can easily create new tailored Genies and track output quality.

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“Integrating artificial intelligence into daily tasks such as content creation, email responses, document composition, and information processing enables organisations to streamline operations, enhance accuracy, and boost productivity. AI is a great way to drive growth in any industry and GenieHub can help utilize it properly!”
Florian Piaszyk-Hensen, Director Products @ fme AG

What are your benefits with GenieHub?

GenieHub offers a rich and diverse array of features specifically designed to meet the needs of both users and administrators. It can streamline workflows, enhance productivity, and support various business functions. In addition, GenieHub also offers administrators robust control and customization options.

Intuitive & performing client interface

A streamlined, user-friendly interface ensures that employees across all levels can easily navigate and utilize the platform

Guided activity & tasks assistants

Pre-defined task wizards guide users through creating effective prompts, making advanced AI applications accessible to everyone

Access to function-specific Genies

Users have access to a variety of Genies tailored to specific business functions, enhancing productivity and creativity

Corporate content embedding

Features options for embedding corporate content, leading to highly customized and up-to-date AI outputs

Central administration interface

A comprehensive dashboard for a streamlined management of different Genies, users, and system settings unified all in one place

Effortless configuration & deployment

Administrators can easily configure and deploy new Genies, making it simple to expand the platform’s capabilities

Multiple AI model management

The platform supports various generative AI models like GPT-4, offering flexibility and choice in AI applications

User & group management

Comprehensive tools for managing all access rights and ensuring a secure and compliant use of AI applications

Performance tracking & cost management

Advanced metrics are available for monitoring the efficiency of GenieHub, aiding in cost control and ROI optimization

Customizable interface & user profiles

Aligns the platform’s look and feel with your CI requirements , which helps maintain brand consistency and enhances user engagement

System integration capability

GenieHub includes an API that enables seamless integration with other systems (e.g. workflow engines, ECM systems, or custom applications)

Scalable infrastructure

Hosted on Microsoft Azure, GenieHub benefits from a scalable cloud infrastructure that can handle varying loads without compromising on performance

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Learn how GenieHub revolutionizes workflows and boosts productivity by empowering all employees in your company with GenAI in our whitepaper “Effective GenAI adoption: Streamline everyday business tasks with GenieHub from fme“.

Read whitepaper now

Thumbnail | Whitepaper | Effective GenAI adoption - Streamline everyday business tasks with GenieHub from fme

What does GenieHub look like?

Browse through images that highlight the user-friendly design, powerful features, and streamlined functionality that GenieHub provides. From the dashboard to Genies, assistants, and workspaces back to the customizable theme, these screenshots offer insights into how GenieHub can enhance your business.

Screenshot | GenieHub | Marketing Genie - Overview

Screenshot | GenieHub | Product Genie - Answer support tickets results

Screenshot | GenieHub | Product Genie - Source connector configuration results

Screenshot | GenieHub | Product Genie - Business development letter results

Screenshot | GenieHub | Marketing Genie - Generic chat

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GenieHub is aligned to the STEP Framework by Paul Leonardi in order to integrate AI systematically into business processes.

Segmentation
Identifying possible AI-ready tasks

Transition
Redefining a variety of roles & processes

Education
Equipping employees with required skills

Performance
Measuring impact & sustaining growth

What are your questions about GenieHub?

Welcome to our Q&A section, where we address your most pressing questions and provide insightful answers to help you navigate our future offering of GenieHub. Whether you need clarification on specific topics or just have a general inquiry, our comprehensive and easy-to-understand responses are designed to give you the knowledge you need.

What is a Genie?

GenieHub works through a centrally managed collection of tailored generative AI applications called Genies. A Genie includes pre-defined function-specific guiding task assistants (prompt templates), a generative AI model (e.g. LLM like GPT), and corporate content or data.

How can I add new Genies?

Administrators can easily configure and deploy new Genies, making it simple to expand the platform’s capabilities. End-users can then view and access all Genies available to them in their client dashboard.

What are the system requirements for using GenieHub?

GenieHub requires integration with Microsoft Azure services including Azure App Service, Azure AI Search, Azure Storage Account, and Azure OpenAI for language models.

Does GenieHub integrate with existing systems?

Yes, GenieHub provides the ability to integrate with existing systems, such as ECM, workflow engines, or custom applications. This is facilitated through a robust Web Service API which allows for the automation of the execution of pre-defined activities/prompts of the configured and deployed Genies. Developers can utilize this web service to provide generative AI output to other applications, such as answering support tickets, creating documents, or managing human communication tasks.

How does GenieHub ensure my data security?

In order to ensure the privacy and safety of your data, GenieHub’s architecture incorporates multiple layers of security measures. Data encryption, secure access control, and compliance with industry-standard privacy regulations ensure that all data within GenieHub is protected against unauthorized access and threats.

How many questions can GenieHub handle per day?

There is no such limit in GenieHub. Theoretically, a user can ask as many questions as the subscription plan allows.

What LLMs are supported?

We currently support GPT-4o, GPT-4o-mini, GPT-4, and GPT-3.5.

What file formats can be used for corporate data embedding?

GenieHub supports Microsoft Word, PowerPoint, Excel, Adobe PDF, PNG, RTF, JSON, HTML, and XML.

Is text from images within documents indexed (OCR)?

Text in images can be indexed by GenieHub.

Can GenieHub consider document permissions when generating responses?

Yes, GenieHub can consider document permissions, ensuring that only authorized information is used when generating responses.

What types of external data sources can be used for corporate data embedding?

Currently we support Azure Cosmos DB, Azure SQL Database, Azure Blob Storage, File Shares, HCL Domino/Notes, Hyland Alfresco, Microsoft Exchange/Outlook, Microsoft SharePoint, OpenText Content Suite, OpenText Documentum, SQL Database (such as Microsoft SQL Server, PostgreSQL etc.) and Veeva Vault.

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“As the Tech Lead of the development team, I gained very detailed insights into the functionalities and potential use cases of artificial intelligence. We have tried to incorporate all the potential AI currently offers into the development of GenieHub and I dare say that we got the job done. When we tested GenieHub internally, we have seen a significant boost in productivity amongst our colleagues. If you want to streamline your daily workflow, GenieHub is a great addition to your toolset.”
Bogdan Petrovan, Managing Consultant @ fme SRL

What is your next step?

Use the Meeting web form below to schedule an individual meeting with one of our GenieHub experts. For all other questions feel free to use the Question web form, and our team will get back to you with detailed answers. Stay ahead with GenieHub!

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